At SneakMrkt, we prioritize swift and secure delivery for all your fashion essentials. Our team meticulously processes orders to ensure your carefully selected items—whether they're everyday staples or statement pieces—reach you in pristine condition. We partner with trusted logistics providers to maintain reliability across all shipments, from urban hubs to remote destinations.

Orders are typically dispatched within 1-2 business days after payment confirmation, with a thorough quality check to guarantee satisfaction. For seasonal collections or limited-edition releases, processing times may vary slightly—rest assured, we’ll notify you promptly if any delays arise.

Delivery durations fluctuate based on your location and carrier availability. Domestic shipments generally arrive within 5-7 business days post-dispatch, while international deliveries may require 10-20 business days. Note that customs clearance, regional holidays, or unforeseen logistical events can occasionally extend these estimates.

During peak seasons like holidays or major sales events, we recommend placing orders earlier to account for potential carrier backlogs. Real-time updates will be accessible via your provided email once the package is en route.

We offer tiered shipping options tailored to your order value:

• Standard Shipping (10-15 Business Days): $15 for orders under $60
• Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more

Expedited shipping is temporarily unavailable but may be reintroduced based on customer demand. All fees are calculated at checkout for transparency.

Currently, we serve customers across North America, the European Union, and select Asian countries. Unfortunately, we cannot deliver to conflict zones, PO boxes, or certain remote islands due to carrier restrictions. A full list of eligible territories is available during checkout—simply enter your address to verify eligibility.

For inquiries about unlisted destinations, contact [email protected]. We’re actively expanding our network and appreciate your patience as we broaden accessibility.

Within 24 hours of shipment, you’ll receive a confirmation email containing:

• A unique tracking number
• Direct links to carrier tracking portals
• Estimated delivery windows

For consolidated orders with multiple items, some tracking details may update sequentially. If your tracking appears inactive for 72+ hours, check your spam folder or reach out to our support team.

While rare, delays can occur due to weather disruptions, customs inspections, or incorrect address details. If your package hasn’t arrived within 5 business days of the estimated delivery date:

1. Verify the shipping address in your order confirmation
2. Contact the carrier using your tracking number
3. Email [email protected] with your order ID and carrier correspondence

We’ll initiate a trace investigation and either reship eligible items or process refunds per our Refund Policy.

International customers are responsible for any customs fees, taxes, or import duties levied by their country’s regulations. These charges are separate from your order total and typically payable upon delivery. Amounts vary by destination and item value—we recommend consulting your local customs office for estimates. Unfortunately, we cannot mark packages as "gifts" or undervalue shipments to circumvent fees.

For further clarification, our FAQ addresses common cross-border shipping scenarios. By placing an order, you acknowledge acceptance of potential additional charges.