Hey there! Remember the last time you reached out to a company and actually felt heard? That’s the vibe we’re going for here at SneakMrkt. Back in the early days, our founder, Alex, used to reply to every single email personally—sometimes even at 2 AM after a long day of packing orders. Crazy, right? But that’s how much we care.
These days, we’ve grown a bit (okay, a lot), but that personal touch hasn’t gone anywhere. Whether you’ve got a question about sizing, want to share your latest sneaker styling pics, or just need some help with an order—we’re all ears.
Address: 6 Greenleaf Drive, Merrimac, MA
Email: [email protected] (We usually reply within 24 hours—weekends included!)
Phone: +1 651 339 5285 (Monday–Friday, 9am–6pm EST)
Live Chat: Look for the little bubble in the corner. Our team’s online most weekdays, and yes, they’re real humans—no bots here!
Here’s the thing—we don’t just sell sneakers. We’re building a community. That time you emailed us about wanting more size 14 options? We actually added them because of your feedback. And when someone mentioned our checkout was confusing? Redesigned it the next month.
So go ahead, tell us what’s on your mind:
P.S. If you’re wondering why we don’t have one of those boring contact forms… well, we tried it once. Felt too much like talking to a wall. So hit us up however you prefer—email, phone, even Instagram DMs (@sneakmrkt). We’ll make sure it gets to the right person.
